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Help for Low-Income Consumers

A number of special programs are available in Ontario to help low-income energy consumers. You need to meet certain criteria to qualify for these programs:

 

Ontario Electricity Support Program (OESP) - Apply Now

  • A new program started in January 2016 that provides low-income consumers with a monthly on-bill credit to reduce their electricity bill. 

 

Low-income Energy Assistance Program (LEAP)

  • Emergency financial assistance – This program provides a one-time grant towards your electricity or natural gas bill if you are temporarily unable to make ends meet in an emergency situation.
  • Special rules – Utilities have to follow special rules when dealing with customers with limited finances; for example, waiving security deposits, allowing longer payment times and more.

 

Energy Conservation

  • Utilities offer programs that can help you reduce your energy use and lower your overall household costs.

 

 

 

 

Page last updated 2016-04-01

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Ontario Coat of ArmsONTARIO ENERGY BOARD
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
416-314-2455 (within Greater Toronto Area or from outside Canada)
Fax: 416-440-7656

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

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