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Help for Low-Income Consumers

A number of special programs are available in Ontario to help low-income energy consumers. You need to meet certain criteria to qualify for these programs:


Ontario Electricity Support Program (OESP)

  • This program provides low-income consumers with a monthly on-bill credit to reduce their electricity bill. 


Low-income Energy Assistance Program (LEAP)

  • Emergency financial assistance – This program provides a one-time grant towards your electricity or natural gas bill if you are temporarily unable to make ends meet in an emergency situation.


Special Rules

  • Utilities have to follow special rules when dealing with customers with limited finances; for example, waiving security deposits, allowing longer payment times and more.


Energy Conservation

  • Utilities offer programs that can help you reduce your energy use and lower your overall household costs.










Page last updated 2016-08-16

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P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
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