Contact Us

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

Ontario Energy Board
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

Toll-free within Canada: 1-888-632-6273
Local: 416-481-1967
Fax: 416-440-7656

The OEB is located on the northwest corner of Yonge & Eglinton (reception - 27th floor). The office is easily accessible from the subway, at the Eglinton TTC station.

The OEB has a number of facilities available to the public, including the Information Resource Centre and Public Records Room. Two hearing rooms are also open to the public when a hearing is in progress. Please phone ahead to ensure the facility and information that will best suit your needs is available.

Consumer Enquiries or Complaints:

To contact us about an enquiry or complaint, the OEB provides consumers with an easy to use online submission form.

• Begin the online submission process
• OEB Consumer Relations Centre: 1-877-632-2727 (toll-free within Ontario) or 416-314-2455

 

Regulatory Information:

For enquiries about OEB proceedings, regulatory and case filings, submissions for proceedings, etc.

•  BoardSec@ontarioenergyboard.ca

 

Compliance and other Regulatory Enquiries:

To report a compliance issue or for licencees who have enquiries about regulatory participants.

• Submit your enquiry using the online form for market participants
•  Market.Operations@ontarioenergyboard.ca
• Market Operations Hotline: 416-440-7604

 

Media Enquiries:

For media enquiries call:  416-544-5171

Paul Crawford, Advisor, Communications
 Paul.Crawford@ontarioenergyboard.ca

Vanda Wall, Advisor, Communications
 Vanda.Wall@ontarioenergyboard.ca

 

Technical Enquiries:

For technical enquiries or feedback about the OEB website.

•  Webmaster@ontarioenergyboard.ca

 

 

 

 

 

 

 

 

 

Page last updated 2011-08-17