Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.
Ontario Energy Board
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
The OEB is located on the northwest corner of Yonge & Eglinton (reception - 27th floor). The office is easily accessible from the subway, at the Eglinton TTC station.
All case filings and other research material are available for viewing in the Board's Robert W. Macaulay Library at 2300 Yonge Street, Toronto. Please call the Board's Librarian at 416-440-7655 for more information.
Consumer Enquiries or Complaints:
To contact us about an enquiry or complaint, the OEB provides consumers with an easy to use online submission form.
- Begin the online submission process
- OEB Consumer Relations Centre: 1-877-632-2727 (toll-free within Ontario) or 416-314-2455
If you are an energy market participant or other interested party and would like to raise an issue, seek guidance regarding policy or regulatory obligations, or forward an allegation of non-compliance activity, please contact us:
Begin the online submission process
Include the following:
- Full contact information
- Subject - i.e. Accounting, Applications, Filings, Licensing, Rates/Charges, Reporting Requirements etc.
- Specific details
- Supporting documents
By clearly describing the circumstances and providing the background information, we are able to provide a complete response in a faster period of time.
Telephone:1-877-632-2727 (toll-free within Ontario)
Information officers are available to serve you in English or French from Monday to Friday, 8:30 a.m. to 5:00 p.m. (Eastern Time).
416-314-2455 (within Greater Toronto Area or from outside Canada)
For enquiries about OEB proceedings, regulatory and case filings, submissions for proceedings, etc.
For media enquiries please call 416-544-5171 or email firstname.lastname@example.org.
Website / Technical Enquiries:
For technical enquiries or feedback about the OEB website.
If you have any questions regarding accessibility at the Board, require documents in an alternate format, or wish to provide any feedback regarding the manner in which the Board provides its services to people with disabilities, please contact:
Page last updated 2016-01-20