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Videos for Consumers

Not sure what an energy contract is? Have questions about time-of-use pricing?

Check out our videos for answers to common questions we receive from consumers.

 

 

Ontario Electricity Support Program (OESP)

 

Setting electricity prices

 

Energy Contracts: Know who you're dealing with

 

What is time-of-use pricing?

 

Natural gas rates - what is a QRAM?

 

Why do distribution rates differ from utility to utility?

 

How are my electricity delivery rates set?

 

 

 

 

 

 

Page last updated 2015-11-05

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Ontario Coat of ArmsONTARIO ENERGY BOARD
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
416-314-2455 (within Greater Toronto Area or from outside Canada)
Fax: 416-440-7656

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

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