font-size:-+
OEB logo

Supplier Complaints by Company

These charts show the complaints customers filed against companies that offer energy contracts (also called electricity retailers and natural gas marketers, or suppliers). They reflect the number of complaints received for every 1,000 low volume contracts that are entered into or renewed during the year.

Sometimes, there are no customers enrolled or renewed during the year. In that case, the actual number of complaints we receive is listed below the charts.

 

 

ELECTRICITY RETAILERS

Number of complaints per 1,000 new and renewed low volume contracts

 

* Did not obtain any new or renewed contracts in 2015, therefore the actual number of complaints received for the year is shown

 

* Did not obtain any new or renewed contracts in 2014, therefore the actual number of complaints received for the year is shown

 

* Did not obtain any new or renewed contracts in 2013, therefore the actual number of complaints received for the year is shown
** Had only 1 or 2 new low volume contracts in 2013, the actual number of complaints received for the year is shown

 
 

* Did not obtain any new or renewed contracts in 2011, therefore the actual number of complaints received for the year is shown

 

 

NATURAL GAS MARKETERS

Number of complaints per 1,000 new and renewed low volume contracts

 

* Obtained 2 new low volume contracts in 2015, the actual number of complaints for the year is shown

 
 

* Did not obtain any new or renewed contracts in 2013, therefore the actual number of complaints received for the year is shown

 

* Did not obtain any new or renewed contracts in 2012, therefore the actual number of complaints received for the year is shown

 

* Did not obtain any new or renewed contracts in 2011, therefore the actual number of complaints received for the year is shown

 

 

 

 

Page last updated 2016-05-05

Bookmark and Share

Ontario Coat of ArmsONTARIO ENERGY BOARD
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
416-314-2455 (within Greater Toronto Area or from outside Canada)
Fax: 416-440-7656

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

Submit a Question or Complaint