Help for Low-Income Consumers
A number of special programs are available in Ontario to help low-income energy consumers. You need to meet certain criteria to qualify for these programs:
- This program provides low-income consumers with a monthly on-bill credit to reduce their electricity bill.
- Emergency financial assistance – This program provides a one-time grant towards your electricity or natural gas bill if you are temporarily unable to make ends meet in an emergency situation.
- Utilities have to follow special rules when dealing with customers with limited finances; for example, waiving security deposits, allowing longer payment times and more.
- Utilities offer programs that can help you reduce your energy use and lower your overall household costs.
Page last updated 2016-08-16