Understanding your bill
Have questions about your electricity or natural gas bill?
Your Electricity Bill
Global Adjustment
Your Natural Gas Bill
Consumer Protection
The Board has a number of rules to make sure energy consumers across Ontario are treated fairly
Energy Contracts
Low-Income Consumers
Customer Sevice Rules:
Electricity |Natural Gas
Have a Question or Complaint?
Contact the OEB Consumer Relations Centre
Bill Calculators
(Residential & Small Business)
Use our calculators to estimate your bill or to see how your bill might look based on a contract with an energy retailer
FIND AN APPLICATION
If you saw a Notice of Application regarding your utility in your local newspaper, you can view the application and related documents by entering the case number (listed in the Notice) below. Enter the case number using following format: EB-yyyy-####
To view all current applications, visit the Applications Before the Board page on our Industry website
TIME-OF-USE PRICES
TIERED PRICES
| up to 600 kWh: | 7.8 ¢/kWh |
| above 600 kWh: | 9.1 ¢/kWh |
NATURAL GAS RATES
| Union Gas Limited: | 8.7867 ¢/m3 |
| Enbridge Gas Distribution Inc.: |
10.2971 ¢/m3 |
| Natural Resource Gas Limited: |
19.4287 ¢/m3 |
The rate for NRG includes storage and transportation charges
*Rates effective April 1, 2013
Page last updated 2013-05-07
