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no change to electricity prices this winter Ontario Electricity Support Program

Consumer Protection

The OEB has a number of rules to make sure energy consumers across Ontario are treated fairly

Low-Income Consumers
OESP    |LEAP
Energy Contracts
Customer Service Rules:
Electricity    |Natural Gas

Bill Calculators

(Residential & Small Business)
Use our calculators to estimate your bill or to see how your bill might look based on a contract with an energy retailer

Your Electricity Utility
Your Natural Gas Utility

Have a Question or Complaint?

Contact the OEB Consumer Relations Centre

Contact Us

Understanding your bill

Have questions about your electricity or natural gas bill?

Your Electricity Bill
   Global Adjustment
Your Natural Gas Bill

APPLICATIONS

Below are recent applications that may be of interest to you. Click an application to view the details. You can also send us an online letter of comment from there.

OEB COMMUNITY MEETINGS
Have your say about your utility's application at an upcoming meeting in your community:

Community OEB Community Meeting Date Meeting Notice: Venue & Time Utility’s Name OEB Case Number Summary of Consumer Comments Final OEB Decision
Brantford Jul 14, 2016 Meeting Notice Brantford Power Inc. EB-2016-0058 Summary  
Fort Erie & Port Colburne Sep 13, 2016 Meeting Notice Eastern Ontario Power EB-2016-0061 Summary  
Gananoque Sep 14, 2016 Meeting Notice Canadian Niagara Power Inc. EB-2016-0061 Summary  
Renfrew Oct 6, 2016 Meeting Notice Renfrew Hydro Inc. EB-2016-0166    
Springfield Oct 13, 2016 Meeting Notice Natural Resource Gas Limited EB-2016-0236    
Kapuskasing Nov 2, 2016 Meeting Notice Northern Ontario Wires Inc. EB-2016-0096    
Cochrane Nov 2, 2016 Meeting Notice Northern Ontario Wires Inc. EB-2016-0096    
London Nov 15, 2016 Meeting Notice London Hydro Inc. EB-2016-0091    
Thunder Bay Nov 23, 2016 Meeting Notice Thunder Bay Hydro Electricity Distribution Inc. EB-2016-0105    

 

See a Notice of Application about your utility in a newspaper? Enter the case number listed in the Notice to view the application and related documents.
Use the format: EB-yyyy-####

CONSUMER INFORMATION IN OTHER LANGUAGES

other languages
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CONSERVATION TIPS

Using less energy can lower your overall energy costs. Visit these sites to learn more:

  • 10 Smart Meter Lane: Learn how shifting your electricity use can help you save money
  • saveONenergy: Information on residential and business conservation programs
Smart Meter Lane saveONenergy

 

 

PRICES & RATES

TIME-OF-USE PRICES


 

TIERED PRICES

up to 1,000 kWh: 10.3 ¢/kWh
above 1,000 kWh: 12.1 ¢/kWh

 


 

GLOBAL ADJUSTMENT


 

Learn more about electricity prices >>

NATURAL GAS RATES
effective October 1, 2016


Union Gas Limited: 10.8927 ¢/m3
Enbridge Gas
Distribution Inc.:
10.6439 ¢/m3
Natural Resource
Gas Limited:
16.6850 ¢/m3

note: the rate for NRG includes storage and transportation charges

 


 

Learn more about natural gas rates >>

Energy East Report

Long-Term Energy Plan

emPOWERme website

 

 

Page last updated 2016-11-17

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Ontario Coat of ArmsONTARIO ENERGY BOARD
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
416-314-2455 (within Greater Toronto Area or from outside Canada)
Fax: 416-440-7656

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

Submit a Question or Complaint