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Understanding your bill

Have questions about your electricity or natural gas bill?

Your Electricity Bill
   Global Adjustment
Your Natural Gas Bill

Consumer Protection

The Board has initiated regulatory changes to ensure consistent and fair treatment of energy consumers

Protecting Consumers
Consumer Reports

Have a Question or Complaint?

Contact the OEB Consumer Relations Centre

Steps for Making a Complaint
Contact Information

Bill Calculators

(Residential & Small Business)
Use our calculators to estimate your bill or to see how your bill might look based on a contract with an energy retailer

Your Electricity Utility
Your Natural Gas Utility

CONSUMER INFORMATION IN OTHER LANGUAGES

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FIND AN APPLICATION

If you saw a Notice of Application regarding your utility in your local newspaper, you can view the application and related documents by entering the case number (listed in the Notice) below. Enter the case number using following format: EB-yyyy-####
To view all current applications, visit the Applications Before the Board page on our Industry website

 

 

Time-of-use Prices for Smart Meters



RPP - Tiered Prices

up to 600 kWh: 7.5 ¢/kWh
above 600 kWh: 8.8 ¢/kWh

 

Learn more about electricity prices

Natural Gas Rates

Union Gas Limited: 8.1496 ¢/m3
Enbridge Gas
Distribution Inc.:
8.0648 ¢/m3
Natural Resource
Gas Limited:
18.1045 ¢/m3

*Rates effective April 1, 2012

 

Learn more about natural gas rates

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Page last updated 2012-05-03

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