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Consumer Alert - OESP scam Ontario Electricity Support Program

Consumer Protection

The OEB has a number of rules to make sure energy consumers across Ontario are treated fairly

Low-Income Consumers
OESP    |LEAP
Energy Contracts
Customer Service Rules:
Electricity    |Natural Gas

Bill Calculators

(Residential & Small Business)
Use our calculators to estimate your bill or to see how your bill might look based on a contract with an energy retailer

Your Electricity Utility
Your Natural Gas Utility

Have a Question or Complaint?

Contact the OEB Consumer Relations Centre

Contact Us

Understanding your bill

Have questions about your electricity or natural gas bill?

Your Electricity Bill
   Global Adjustment
Your Natural Gas Bill

APPLICATIONS

Below are recent applications that may be of interest to you. Click an application to view the details. You can also send us an online letter of comment from there.See a Notice of Application about your utility in a newspaper? Enter the case number listed in the Notice to view the application and related documents.
Use the format: EB-yyyy-####

CONSUMER INFORMATION IN OTHER LANGUAGES

other languages
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CONSERVATION TIPS

Using less energy can lower your overall energy costs. Visit these sites to learn more:

  • 10 Smart Meter Lane: Learn how shifting your electricity use can help you save money
  • saveONenergy: Information on residential and business conservation programs
Smart Meter Lane saveONenergy

 

 

PRICES & RATES

TIME-OF-USE PRICES


 

TIERED PRICES

up to 1,000 kWh: 9.9 ¢/kWh
above 1,000 kWh: 11.6 ¢/kWh

 


 

GLOBAL ADJUSTMENT


 

Learn more about electricity prices >>

NATURAL GAS RATES
October 1, 2015


Union Gas Limited: 9.4846 ¢/m3
Enbridge Gas
Distribution Inc.:
11.7485 ¢/m3
Natural Resource
Gas Limited:
18.7001 ¢/m3

note: the rate for NRG includes storage and transportation charges

 


 

Learn more about natural gas rates >>

Energy East Report

Long-Term Energy Plan

emPOWERme website

 

 

Page last updated 2016-01-27

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Ontario Coat of ArmsONTARIO ENERGY BOARD
P.O. Box 2319
2300 Yonge Street
Toronto, Ontario, Canada
M4P 1E4

1-877-632-2727 (toll-free within Ontario)
416-314-2455 (within Greater Toronto Area or from outside Canada)
Fax: 416-440-7656

Business hours: Monday - Friday, 8:30 a.m. to 5:00 p.m.

Submit a Question or Complaint